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HLCC Shipping Information

Shipping Information


U.S.  Shipping and Handling
Up to $25 $7.95
$25.01 to $50 $8.95
$50.01 to $85 $11.95
$85.01 to $125 $12.95
$125.01 to $175 $14.95
$175.01 to $225 $17.95
$225.01 and up $19.95


Standard Shipping via UPS Ground

Shipped daily generally within 48 hours
Allow 2 to 8 business days for USA delivery.

Discount Shipping via U.S. Mail $5.00

Mailed once weekly on Tuesday PM
Allow 2 to12 business days for USA delivery.
Exception (Add $3.00 shipping for 32 oz. shampoo)

Rush Service

(US orders only)
1 to 3 day service - Add           $7.00
Next day UPS       - Add           $13.00

(UPS  is standard 3:30 pm delivery, Mon. - Fri. where available)

Please add rush charge to standard shipping charges. Rush orders called in or placed on the internet by 1:00 PM (EST) Monday - Friday will be shipped that day. On Holidays, your order will ship on the next business day! Rush orders can only be sent to street addresses-no P.O. boxes. Rush orders available only in continental U.S.A.

International Shipping and Handling

International orders will be shipped with DHL International Shipping. International shipping costs are calculated at the time you place your order depending on the weight of your ordered products. Deliver times will vary by country. For more information about DHL International deliveries please visit the DHL web site at www.dhl.com



Product Exchanges or Returns

All products from The Hair Loss Control Clinic come with our promise of truthful answers to your questions, not false promises. We give you the best product or products for your individual needs not one product fits all. Just like your doctor you're evaluated and products are added and/or subtracted, based on your response, budget and individual goals (hair loss). Our return policy is like that of your doctor and we generally don't accept returns. If you are not satisfied with the results you are seeing just call and our professional staff can adjust your treatment  program, as we are committed to having happy customers. In some cases, we may at our discretion take back unopened products or make exchanges.

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